Fake CorvusPay messages can look like legitimate emails. If you receive an email that looks like it came from CorvusPay and you were not expecting it, or it seems suspicious, do not open it or click any links in the message. It is best to delete it immediately.In the world of digital payments, there are more and more unexpected messages notifying recipients of an allegedly cancelled transaction, a refund that supposedly needs to be processed immediately, or the need for additional “authorization” through a link.
CorvusPay never sends such messages.
So, if you receive an email sent on behalf of CorvusPay asking you to click a link and enter your payment card details, password, one-time code, or other personal information, do not open the link or enter any details.
CorvusPay never asks you by email to enter a password, payment card details, CVV code, or one-time codes, or to authorize a refund through a link. If you are due a refund, it is processed through our platform between merchants and banks. It does not require additional authorization from the customer through email links or by any other means.
If you receive a suspicious message:
- Do not click any links.
- Do not enter your card details, passwords, or one-time codes.
- Check the sender’s address and the links before taking any action. Make sure the sender’s name is correct, and pay particular attention to the domain.
- If you have not entered any information, you can delete the message.
- If you have already entered any sensitive information, contact your bank or card issuer immediately to block your card, and monitor your account activity.
To verify whether a message is authentic, you can also contact CorvusPay directly through the official contact channels listed on our website.
You can find more online safety tips in our other blog posts: